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Terms & Conditions

TERMS OF SERVICE & ACCEPTABLE USE POLICY

General Summary

The following Acceptable Use Policy (AUP) / Legal Agreement will set forth general and specific information in regards to the use of HostBrink infrastructure. Infrastructure in this regard will consist of, but not be limited to, bandwidth, transport, servers, switches, IP address and any other equipment that will transmit, receive or otherwise be a vehicle of transmission of data of any sort.

 

Prohibited Content / Activities

HostBrink strongly prohibit the use of any our service for any illegal activities. User shall not include content, or internet links to content on the websites that contain, promote or involve any of the following. Examples include but are not limited to:

 Child pornography.
 Promotes illegal activity.
 Copyright infringement.
 Is otherwise malicious or fraudulent.
 Botnets/Virus/Malware/IRC or IRC Bots.
 Excessive violence (including threats and harassment).
 Unfair or deceptive under consumer protection laws.
 DOS/Flood attack sending traffic is against policies & law.
 A risk to a person’s safety or health (including the general public).
 Sending unsolicited bulk and/or commercial information, email over the Internet.

When HostBrink becomes aware of possible violations of this agreement, HostBrink may initiate an investigation that may include gathering information from you and the complaining party, if any, and examination of material on HostBrinks servers.

Suspensions, Cancellations & Refund

Service Suspension:

 Your service may be suspended if the invoice payment is not made in time, this means if it doesn’t respect the 12 hours limit after the due date.
 In case your service has been suspended, there will be no way to access any data or configurations, while the invoice payment is not made.
 In case of no payment, update/news is received from your side, we will re-cycle the server after 48 hours & you’ll all be responsible for the data loss in that case.

Service Cancellation:

 HostBrink reserves the right to cancel the account at any time with or without any prior notice.
 Any abuse of our staff in any medium or format will result in the suspension or termination of your services.
 Customers may cancel at any time by sending a cancellation request via the client control panel at least 7 days before the renewal date.

Refunds:

 HostBrink gives you a 5 days money back guarantee on managed Shared & Reseller hosting.
 There are NO Refunds on Dedicated Servers, Virtual Pirvate Servers, Administrative Fees, Installation Fees for custom software, Domain name purchases or Any non-refundable licensing fees (e.g. cPanel, DirectAdmin etc,).
All sales are final for Virtual & Dedicated servers, so by completing your order by making payment you agree to our terms of service and are obliged to not question/request for the refund for the mentioned services.

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