HostBrink requires DMCA notices to be filed via fax or letter. The complaint must include full contact information in the complaint (including phone number). Email (unless digitally signed by a verified and trusted third party) is not an acceptable medium for legal complaints. This ticket system has received what appears to be a possible DMCA complaint, but one or more of the following are missing:
(a) the complaint does not contain sufficient information.
(b) the format of the complaint is inconsistent with the requirements of the DMCA.
(c) the complaint has been submitted via email without proper authentication.
(d) full contact information is missing. We will need you to re-submit your claim, using the proper format, including sufficient details, via postal mail or fax.
To file a notice of infringement with us, you must provide a written communication that sets forth the items specified below. Please note that you will be liable for damages (including costs and attorneys fees) if you materially misrepresent that a product or activity is infringing your copyrights. Accordingly, if you are not sure whether material available online infringes your copyright, we suggest that you first contact an attorney. To expedite our ability to process your request, please use the following format;
1- Identify in sufficient detail the copyrighted work that you believe has been infringed upon (for example, “The copyrighted work at issue is the text that appears on Legal Agreement”) or other information sufficient to specify the copyrighted work being infringed.
2- Identify the material that you claim is infringing the copyrighted work listed above. You must identify each web page that allegedly contains infringing material. This requires you to provide the URL for each allegedly infringing result, document, or item.
3- Provide information reasonably sufficient to permit us to contact you.
4- Provide information, if possible, sufficient to permit us to notify the owner/administrator of the allegedly infringing webpage or other content (email address is preferred).
5- Include the following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
6- Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
7- Sign the paper.
8- All the complaints must be sent to [email protected]
Regardless of whether we may be liable for such infringement under local country law or United States law, we may respond to these notices by removing or disabling access to material claimed to infringe and/or terminating users of our services. If we remove or disable access in response to such a notice, we will make a good-faith attempt to contact the owner or administrator of the affected site or content so that the owner or administrator may make a counter notification.